Privacy Policy

This Privacy Policy describes how Bridgewood Designs (North) (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

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Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

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Device Information

We may collect information such as:

  • web browser
  • IP address
  • time zone
  • cookies and browsing behavior

This information helps us improve site performance and user experience.

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Order Information

When you make a purchase, we collect:

  • name
  • billing and shipping address
  • payment details
  • email address
  • phone number

This information is used to process payments, fulfill orders, and communicate with you.

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Customer Support

If you contact us, we may collect additional information to assist with your request.

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Sharing Personal Information

We share your information with trusted service providers to operate our business, including:

  • Shopify (store platform)
  • Zendrop (order fulfillment and shipping)
  • Meta (Facebook/Instagram) (advertising and analytics)
  • TikTok (advertising and analytics)

We may also share information to comply with legal obligations or protect our rights.

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Using Personal Information

We use your information to:

  • process and fulfill orders
  • communicate with you
  • provide customer support
  • improve our website and services
  • send updates, promotions, and marketing communications (you may unsubscribe at any time)

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International Data Use

Your information may be processed and stored in Canada, the United States, or other locations where our service providers operate.

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Retention

We retain your personal information for our records unless and until you request its deletion.

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Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

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Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

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Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

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Contact

For questions about this Privacy Policy, please contact us at:

info.bridgewood.designs@gmail.com