Returns & Refunds

We offer a 30-day support window from the date your order is delivered.

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Order Issues (Damaged, Incorrect, or Missing Items)

If your order arrives damaged, incorrect, or incomplete, please contact us within 30 days of delivery with photos.

We will resolve the issue promptly with a replacement or refund where applicable.

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Returns

Due to the nature of our fulfillment process, we do not require physical returns.

In most cases, we will work with you directly to find the best resolution without the need to send items back.

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Starting a Return

To request a return, please contact us at:
info.bridgewood.designs@gmail.com

If your return is approved, we will provide instructions on how and where to send your item. Returns sent without prior approval will not be accepted.

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Customer Satisfaction

If you are not fully satisfied with your order, please reach out to us.

While returns are not always required or possible, we review all cases individually and aim to provide a fair and thoughtful resolution.

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Refunds

If a refund is approved, it will be issued to your original payment method.

Please allow time for your bank or credit provider to process the refund.